Last updated: July 2, 2016
Your privacy is important to Automann Inc. (“we” or “us”), the owner and operator of the www.automann.com website and service (the “Site”). To better protect your privacy, we provide this statement explaining our online information practices and the choices you can make about the collection and use of the personally identifiable information that you decide to submit on our Site.
- What information we collect
- How we may use that information
- How we may share that information
- How we protect your information
- Your choices regarding your personal information
- How to contact us
WHAT INFORMATION DO WE COLLECT?
Information that you give us.
To purchase products via our Site, we ask you to register and create an account. We collect from you certain “personally identifiable information,” which is information that can be used to identify you personally. Personally identifiable information includes (but is not limited to):
- your name
- your shipping address
- your billing address
- your email address
- your telephone number
- your fax number
- your credit card information
- information about your interest in products and services, and
- other personal information that you give to us.
It may also include information you give us about other people, such as the name, address, email address and telephone number of an intended recipient of a product that you purchase and ask us to ship to the recipient.
If you apply to become a distributor of our products, we may collect additional information about you concerning same.
Information that you post to online forums, comment boards or other public spaces.
We do or might collect content and information that you post or communicate by means of electronic chats for customer service or technical support, comment threads, blogs, tips, ratings, reviews, notes, emails, knowledge base and any and all other systems, interfaces or features.
Other information that you provide to us.
We do or might collect any other information and data that you send or communicate to us, including information communicated in traditional mail correspondence, discussions over the telephone, placement of orders, inquiries about orders, requests for exchange and return, and other inquiries.
Information that we get via social media services.
You might engage with our Site and service on or via third party social media sites, plug-ins and applications, like those offered by Facebook, LinkedIn, YouTube, Instagram, Twitter and others. You also might link your Site account with third party social media sites. If you do, you allow us to have ongoing access to information from and about your social media account (for example, your name, profile name, email address, profile photo, gender, birthday, geographic location, your list of friends and their contact information, people you follow and/or who follow you, and the posts, “retweets” or the “likes” you make). We might also receive other information from social media services – for example, information about the content or advertisements that you review.
Information that we get from other third parties.
We do or might collect information from third parties about you. We might combine or use this information with information that we collect from you or from third parties.
Information that we collect automatically.
We automatically collect certain information when you use our Site, such as (but not limited to):
- the type of browser you are using (for example, Google Chrome, Mozilla Firefox, Internet Explorer, or Apple Safari)
- the type of operating system you are using (for
example, Windows, Mac OS, iOS, or Android)
- the domain name or identity of your Internet service provider
- your IP (Internet protocol) addresses, and
- site usage information, such as web log data, the Site pages that you visit, the advertisements and links you click or scroll over, and the time spent on Site pages
In addition, if you use our Site via a mobile device (for example, a smart phone or a tablet), we do or might also collect your unique device identifier and mobile device IP address (or MAC address), as well as information about your device’s mobile carrier, information about your geographic location, and other information described in this Policy.
HOW DO WE USE THE INFORMATION WE COLLECT?
We do or might use the information we collect to:
- operate the Site and provide access to its services
- process products orders, exchanges and returns
- offer products and services from us and our affiliates, business partners, and selected third parties
- provide customer support and address customer inquiries
- contact you about matters concerning the Site or your use of it
- analyze Site and user behavior
- prepare reports of aggregated user information (aggregated information is information combined in a way that obscures users’ personally identifiable information)
- measure and improve our Site and services
User Generated Content is Public Information.
The Site might enable you to post content and information to it via its online forums and communities (for example, photos that you post to an area for people to see them, or comments that you post in a comment forum). Remember that all of these posts are public and can be seen by and shared with everyone. Social media sites, plug-ins and other applications also can enable you to create and submit content concerning our Site or service. We cannot prevent or be responsible for such uses. Some social media sites, plug-ins and other applications enable you to adjust your privacy settings, but we don’t control them or how well they work. Please check those privacy policies and instructions for more information on how your information is used and handled.
If you choose to submit content for publication, we may publish your screen name and other information you have provided to us on our Site, the Internet, or elsewhere.
HOW LONG DO WE RETAIN THE INFORMATION THAT WE COLLECT?
We can retain the information we collect for as long as we choose, but we are not obligated to you to retain it.
HOW DO WE SHARE AND DISCLOSE THE INFORMATION THAT WE COLLECT?
Third party service providers
We do or might engage companies and other third parties to perform functions on our behalf, such as delivering packages, sending snail mail and email, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and refunds, and providing customer service. We provide access to personally identifiable information reasonably needed or helpful to enable them to perform their functions.
Our Site does or might contain links to third party websites and services whose information practices are or might be different from our own. We are not responsible for, do not vouch for, and have no control over the third parties who might be receiving or collecting information from or about you. We encourage you to refer to those third parties’ privacy policies and statements before submitting any information or using such websites.
Legal and law enforcement purposes
We may disclose personally identifiable information in response to legal process, for example in response to a court order or a subpoena, or in response to a law enforcement agency’s request. We also may disclose such information to third parties in connection with fraud detection and prevention activities, or when we believe it is necessary or appropriate to investigate, prevent, or take action regarding known, suspected or anticipated (i) illegal activities or fraud, (ii) harm or threats to the safety or well-being of any person, entity or property, (iii) violations of our Terms of Service, (iv) violations of our rights, or the rights of others, or violations of law.
Transfer of our business
We may transfer all information about you in connection with a transaction for the sale or transfer of our company, business, or assets, or portions thereof. Such a transaction might be (but is not limited to) a merger, acquisition, asset sale, dissolution, bankruptcy, reorganization, or reincorporation.
COOKIES, WEB BEACONS AND OTHER TRACKING TOOLS
We and our third party service providers and business partners may send “cookies” to your computer or device or use similar technologies to enhance your experience at our Site. “Cookies” are files that can identify you as a unique user and store your personal preferences as well as technical information (including click through and click stream data). Cookies manage and measure the performance of advertisements displayed on or delivered by or through us and/or other networks or sites. We do or might use “persistent” cookies (which remain on your computer until you delete them) or “temporary” cookies (which remain only until you close your browser).
We also might use web beacons. These are small strings of code or techniques that deliver a graphic image on a web page for the purpose of transferring data, such as (i) the IP (Internet Protocol) address of the computer that downloaded the web page on which the web beacon appears, (ii) the URL (Uniform Resource Locator) of the web page on which the web beacon appears, (iii) the time the web page containing the web beacon was viewed, (iv) the type of browser that fetched the web beacon, and (v) the identification number of any cookie on the computer previously placed by that server.
Our Site also might use locally stored objects (sometimes referred to as “Flash cookies”) to provide certain content, such as video on demand, video clips, or animation. Adobe’s Flash player and similar applications use this technology to remember settings, preferences, and usage similar to browser cookies. Flash cookies are not managed through your web browser, but you can access your Flash management tools from Adobe’s web site.
When corresponding with you via HTML capable email, web beacons tell us whether you received and opened our email.
On their own, cookies or web beacons do not contain or reveal any personally identifiable information. However, if you give us personally identifiable information, that information can be linked to the data stored in the cookies or web beacons.
You are always free to adjust your browser to reject cookies from us or from any other web site. Additionally, by setting your web browser to display HTML emails as text only, you may be able to prevent the use of some web beacons. Please review the “Help” section of your browser for more information.
Certain Site areas and features might be accessible only with cookies or similar devices activated. As such, your decision to limit or disable cookies or similar devices could adversely affect your ability to use or access certain Site areas and features.
OUR SITE CURRENTLY DOES NOT RESPOND TO DO NOT TRACK (DNT) SIGNALS.
Some browsers enable its users to send a “Do Not Track” (or DNT) signal to a website visited by the user to request that the website disable tracking of the visiting user’s activities on and uses of the Site.
Our Site currently does not respond to DNT signals. We might configure it to do so in the future.
OUR REASONABLE EFFORTS TO PROTECT YOUR PRIVACY ARE NOT PERFECT
CONTROL OF YOUR PASSWORD
You are responsible for all actions taken with your Automann.com Site credentials (User ID and password), if any, including the payment of fees. We recommend strongly that you do not disclose to or share with any third parties your credentials. You are responsible for all actions taken with your credentials. If you lose control of your credentials, you may lose substantial control over your personally identifiable information and may be subject to legally binding obligations and other actions taken on your behalf. If you believe that your credentials have been stolen or compromised, please change your password immediately, and please write us at email@example.com.
INTERNATIONAL INFORMATION TRANSFER
We intend our Site for use solely by users located within the United States. We rely on third parties to provide services and otherwise enable us to provide the Site to you. We cannot control how or where such third parties route or store information and data. If you register an account for our Site, or otherwise use the Site, you consent to the collection, processing and storage of your information in the United States and elsewhere.
We have not certified with the U.S. Department of Commerce’s Safe Harbor Program to address data transfers from the European Union and Switzerland. U.S. data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union.
WE DO NOT PERMIT SPAM OR SPYWARE
We don’t permit use of spam, spyware, malware, or anything else that we do not intend our Site to provide. We don’t send unsolicited emails to anyone without their permission. If you believe that you have received an unsolicited email from us or encountered spyware or malware on our Site, please write us at firstname.lastname@example.org so that we can investigate.
INFORMATION REGARDING CHILDREN
The Site is not marketed to or intended for anyone under 18 years old (or anyone otherwise under the legal age of majority applicable in the state or other jurisdiction of his or her residence). Such individuals must not use the Site. We do not knowingly or willingly collect information or data from individuals under such age. If you believe we have inadvertently collected such information, please contact us so we can promptly remove the information.
WHAT ARE YOUR CHOICES?
You can “opt out” of marketing communications
You can specify your preferences for receiving or not receiving certain marketing communications from us. If you want to update your preferences, you may (i) click the “unsubscribe” link provided in marketing emails you may receive from us and follow that instruction, or (ii) send us an email specifying your updated preferences to email@example.com.
How you can access or correct information
To access the personally identifiable information that we have collected about you online via the Site, to correct factual errors in such information, or to update your interests, preferences or other aspects of your account user profile, please log into your account if you have one and adjust your settings there, or please send us an email explaining the assistance you seek to firstname.lastname@example.org.
To help protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.
HOW TO CONTACT US
Via email: email@example.com
Via traditional mail: Automann Inc., Attention: Privacy, 850 Randolph Rd., Somerset, NJ 08873.
We endeavor to respond to each inquiry, so please allow reasonable time for us to do so.